|
Services
|
|
Total IT Control – Take control of your technology. Information Technology resources are streched thin in these economic times. However, your company can hardly afford a technology breakdown! Our Total IT Control package provides an in-house technician the tools required to maintain and manage the technology. The Return on Investment (ROI) makes this an offer you can not pass up. See below for what you'll receive! Integrated support consoleWeb access from anywhere Remote desktop access Remote diagnostic tools Centralized patch management Centralized PC disk defragmentation 24/7 monitoring Voice/Email alerts Predictive failure detection Weekly PC disk cleanup Hardware and software asset inventory Summary and detail report
Total IT Control is a combination of IT tools and services that can dramatically reduce the number of internal IT support staff and can provide more stable and supportable infrastructure. The results of Total Control are: Significantly lower IT support cost Centralized monitoring and management console More reliable infrastructure for end users, helping them be more productive Fewer problems for IT staff so they can work on more strategic initiatives Better alerting and reporting of problems Better diagnostics and reporting
There are two levels of Total IT Control to choose from: Basic and Premium. Total IT Control Basic puts all the tools into the hands of your internal IT support staff so they can monitor and manage your network more efficiently. Total IT Control Premium provides all the tools of Basic and includes the following additional benefits: Unlimited 24/7 PC Help Desk Remote server remediation User account and mailbox administration Reduced hourly rate for on-site support LogMeIn Rescue remote desktop access
The Total IT Control console makes it easy to monitor and manage your computers. You can view the main dashboard and verify things, such as the nightly data backups. Your technical staff can drill down and see specific details, such as what software program was last installed on a computer.
|
|